Support
If something isn't working or you're not sure how to do something, check the FAQ below first. If that doesn't help, feel free to email us.
Contact
We usually reply within 3 business days. The app is currently available in Japanese; we're happy to answer questions in English. When reporting a problem, please include:
- Your device (Mac / iPhone) and OS version
- The Toplit version (on Mac: Toplit menu → About Toplit; on iPhone: the app's page on the App Store)
- What happened and what you were doing (a screenshot helps a lot)
Frequently asked questions
Using Toplit
What appears in "Now"?
The single thing you should do next, in this order:
- Routines for the current part of the day (morning, afternoon or evening)
- Routines left over from an earlier part of the day
- Tasks (highest priority first; within the same priority, in the order you arranged them)
When you complete it, the next one appears.
How do I set the order of my tasks?
Give tasks a priority (P1–P4); P1 tasks come first. Within the same priority, drag tasks in the list to reorder them.
If you can't decide, use "Compare". Just keep picking which of two tasks to do first, and the order is set for you.
Can I change when afternoon and evening start?
Yes. Change the start times in Settings under the part-of-day section (by default, afternoon starts at 11:00 and evening at 17:00).
Toplit says a task "might be too big"
This appears when you've postponed the same task twice or more, or when it has stayed at the top for more than a day. Big tasks are hard to start, so try deciding just the first step. If you'd rather leave it as it is, tap "Keep as is".
Syncing Mac and iPhone (iCloud)
How do I sync between Mac and iPhone?
Sign in to iCloud with the same Apple ID on both devices. No extra setup is needed; syncing starts when you open Toplit. You can check the sync status in Toplit's Settings under iCloud Sync.
Changes don't show up on my other device
- Make sure both devices are signed in to iCloud with the same Apple ID
- Make sure you're connected to the internet
- Make sure iCloud isn't turned off for Toplit in your iCloud settings
- Make sure you have free iCloud storage
Changes can take from a few seconds to a few tens of seconds to arrive. Closing and reopening Toplit may speed things up.
I see the sample tasks twice
If you open Toplit on two devices for the first time, each may add the samples. They are merged automatically once syncing finishes.
Widgets
How do I add the widget?
iPhone: Touch and hold an empty area of the Home Screen → Edit → Add Widget → Toplit. You can also add it to the Lock Screen.
Mac: Control-click an empty area of the desktop → Edit Widgets → Toplit.
Use the widget's complete button to finish the task without opening the app.
Todoist and Reminders
How do I connect Todoist?
In Toplit's Settings, under the Todoist section, enter your Todoist API token and connect. The link in that section opens Todoist's settings, where you can find your token.
Once connected, your open Todoist tasks and projects are imported, and completions, edits and additions sync both ways. Tasks that were in Toplit before you connected are not sent to Todoist.
How do I connect Apple Reminders?
In Toplit's Settings, start the Reminders integration and allow access. You can choose which lists to sync afterwards.
If you chose "Don't Allow", turn Toplit on in your device's settings under Privacy & Security → Reminders.
If I delete a task in Toplit, is it deleted in Todoist or Reminders too?
Not by default. To prevent accidents, deleting a task in Toplit leaves it in Todoist or Reminders (it just disappears from Toplit).
To clear it there as well, complete the task instead. If you want deletions to sync too, turn that on in each integration's settings (Toplit asks for confirmation every time).
Your data
Where is my data stored?
On your devices and in your own iCloud. It is never sent to our servers. See the Privacy Policy for details.
What happens when I get a new device?
Sign in to iCloud with the same Apple ID on the new device and install Toplit. Your data comes back from iCloud.